職位描述
LMI Technologies, is a medium-sized technology company built on a culture of openness, respect and professional. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.What will you do as a Solution Project Engineer?解決方案工程師需要做些什么?The Solution Project Engineer (SPE) will apply product knowledge of LMI sensors and networking products to support sales activities at a technical level. The SPE works closely with customers to provide 3D vision solutions and resolve technical issues as well as interact with project managers to support successful sales outcomes. Activities include timely response to onsite application testing, code snippet development, troubleshooting, travelling with sales reps to assess the technical requirements of customers, recommending appropriate product solutions, and general support of the NPI process onsite to grow business for the region.解決方案工程師(SPE)將運用LMI傳感器和網絡產品的知識來為銷售部門提供技術支持。 SPE與客戶緊密合作,提供3D視覺解決方案并解決技術問題,從而幫助銷售工作的順利進行。 崗位職責包括及時現場應用程序測試,編譯代碼,排除故障等,并隨同銷售代表拜訪有技術需求的客戶,為客戶推薦合適的產品方案并為區域銷售的增長做出支持和貢獻。You will be reporting to China SPE Manager.該崗位將匯報給中國區解決方案經理。Frequent support of solution projects, including hardware setup and software deployment, testing and configuration經常為項目提供支持,包括硬件設置和軟件部署,測試和配置Frequent discussion of solution project challenges with VSE and TPM and move the project forward經常與視覺軟件工程師和技術項目經理討論項目所面臨的挑戰,并推動項目向前發展Frequent visits to customer site to support pre-sales activity at a technical level經常拜訪潛在客戶,在技術層面為銷售工作提供支持Suggest and modify hardware mounting and settings to deliver data quality per project requirements.為硬件安裝和設置提出建議和修改方案,提供每個項目所要求的數據Develop and modify algorithms and software onsite to verify performance and meet customer requirements.去往客戶現場進行算法和軟件的開發及修改,以驗證產品性能并滿足客戶需求。Perform testing of samples sent in by customers (to determine if our sensors meet the application requirements) and report results.對客戶送來的樣品進行評估測試(確認是否我們的傳感器能達到應用需求)并且制作專業的測試報告Work closely with customers to identify technical requirements and propose solutions for customer’s applications與客戶緊密合作,辨別客戶技術需求并且提出相應技術解決方案Create software that is used for test, demonstration and ****uation purposes to promote the use and sale of LMI products. All software is created within the R&D software design guidelines and in cooperation with the R&D department與R&D部門緊密配合,為測試、示范和評估開發相應軟件Provide training or product demonstrations to existing and potential customers on LMI’s premises or at the customer’s premises在為所有現有和潛在客戶提供LMI的產品培訓和產品展示Develop strong relationships with key customer personnel at technical levels在技術層面與重點客戶建立良好的關系Log all customer support inter****s in LMI’s customer support ticketing software, ensure these records are updated regularly, and issues are resolved in the quickest time possible在LMI客戶支持系統錄入客戶支持記錄,并確保定期更新,在盡可能最快的時間內解決問題To learn and become proficient in the operation, characteristics and performance of all LMI sensor products學習并精通所有LMI產品的運行、特性和性能。Continually provide feedback as to how LMI’s products or services can be improved to enhance our customer's experience在如何提高產品性能和服務方面不斷提供客戶的反饋What do you need to be successful?具備哪些條件的你能獲得該職位?Bachelor of Computer Science, Electrical, Mechanical or Computer Engineering degree or equivalent計算機、電器或機械專業學士學位以上,或擁有相同經驗Minimum 2-3 years of experience in the high technology industry / factory automation industry working on various projects relating to their area of study至少2-3 年高新技術工業/工廠自動化工業領域工作經驗,從事各種相關領域的研究工作,需有機器視覺行業經驗Minimum of 2-3 years customer service experience or equivalent work experience.至少2-3年客戶服務工作經驗或者相關工作經驗Strong working knowledge of industry standards and best practices in their discipline具有豐富的行業工作經驗及實踐經驗Excellent knowledge of tools required by their discipline (Software – Visual Studio [C, C#, VB.NET], Labview, PLC programming, Mechanical – SolidWorks, Electronics – Wiring and setup, basic soldering skills) with demonstrated ability in past project accomplishments熟悉并可獨立使用這些軟件:Software – Visual Studio [C, C#, VB.NET], Labview, PLC programming, Mechanical – SolidWorksProblem solving skills using a clear understanding of facts and implementation of test plans and solution strategies處理測試方案和解決方案的問題時,能明確的認識到問題所在并且加以解決Solid interpersonal skills for proper function in a team environment在團隊中擁有良好的人際關系,并且能在團隊中發揮恰當的作用Exceptional verbal and written communication skills with proficiency using Microsoft Office and Google products優秀的英語口頭和書面溝通能力Exceptional organizational and prioritization skills良好的組織能力,以及能夠按照優先順序處理工作的能力Self-motivated, have a positive attitude and a results oriented approach to business自我激勵,在工作中擁有積極地態度,重視結果Demonstrated ability to work independently as well as in a team environment有團隊合作精神以及獨立工作的能力A valid passport and the ability to travel frequently domestically or international有護照,可以經常在國內出差Tolerable against Frequent travel and onsite support能夠接受頻繁出差和現場支持
企業介紹
LMI Technologies, recognized as one of Canada’s 50 Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. LMI is now ranked as one of Canada's Top 10 Manufacturing Workplaces.LMI is also now ranked #95 on the Top 250 Canadian Tech Companies list, we're moving up each year! At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.